New Year Holiday and Tet Festival of Vietnamese is coming, we would like to inform all of our customers/partners about the schedule of New Year Holiday 2012 of our company as following:

• Our office will close for Tet Festival from 21 to 24 January 2012 and reopen on 25 January 2012.
• Our tour operator will off from 21 to 24 January 2012 and back to work on 25 January 2012.
• Our sales staff will off from 21 to 25 January 2012 and back to work on 26 January 2012.
• Our business will resume normal activities from 25 January 2012.

During above period of time, some of our services are still available for customers. If you need any support, feel free to make a reservation before 21 January 2012 for a smooth tour.

For other requests, please contact out hotline number: +84 972 257 228 or drop us a line at sales@maichautrek.com.

We will get back to you as soon as possible!
We wish our customers and partners, a new year filled with health, wealth and happiness.

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THÔNG BÁO LỊCH NGHỈ TẾT NHÂM THÌN 2012

Công ty TNHH Du Lịch Trọn Gói Việt Nam trân trọng thông báo đến Quý khách hàng / Đối tác lịch nghỉ Tết Nhâm Thìn 2012 như sau:

• Công ty sẽ làm việc đến hết ngày thứ 6, 20 tháng 1 năm 2012
• Thời gian nghỉ Tết: 4 ngày từ 21 tháng 1 năm 2012 đến hết ngày 24 tháng 1 năm 2012
• Thời gian làm việc trở lại: sáng ngày 25 tháng 1 năm 2012

Tất cả các yêu cầu trong thời gian nghỉ Tết trên Quý khách hang vui lòng liên hệ theo số điện thoại nóng +84 972 257 228 hoặc email  sales@maichautrek.com. Chúng tôi sẽ hồi đáp lại tất cả các yêu cầu một cách nhanh chóng nhất có thể.

Kính chúc Quý khách hàng năm mới Hạnh phúc – An khang và Thịnh Vượng!

Hy vọng ngày càng nhận được sự hợp tác của Quý khách hàng / Đối tác trong năm mới.

Step 1: Select your preferred tour or services

-       Mai Chau Trek offers a wide range of tours and travel related services. Simply browse to the specific product you wish to book with us.

-       Each of our products is clearly stated with details of prices and inclusion for its quotation.

-       If you are willing to book, just click on the “Book now” button then follow the instruction.

Step 2: Provide us details of your booking.

-       Each product requires specific information to complete the form of booking. Please read them carefully and choose exactly the services as well as the quantity you want to take. Please note that all the missing fields are required and they will help our system record and make the payment correctly.

-       After filling all the blanks, check “Book” button and confirm the information provided.

-       If is there something wrong, please role back and edit your information. If all are right, choose the payment method you prefer. Currently, we offer our clients 2 ways to pay for the tour: Paypal and Bank transfer.

Step 3: After all have been done, you can pay for your booking.

Pay via Paypal:

-       If you have a paypal account, just click on the “Paypal” then “Book now” button and follow the instruction to complete your payment.

-       Please note that a surcharge at 3.5% of total booking and an extra of 0.5 US$/booking will be paid by clients for Paypal and included in total cost of your booking.

Pay via Bank transfer:

-       If you choose this payment method, just click on “Bank Transfer” then “Book now” and kindly follow our instruction to settle your payment:

-       Our bank account details are:

• Account name: Nguyen Ngoc Hoan (Mr)
• Account number: 98897249
• Bank Name: ACB – Asia Commercial Bank
• Bank address: 10B Trang Thi str., Hoan Kiem dist., Hanoi
• SWIFT Code: ASCB – VNVX
• Website: http://www.acb.com.vn/en/

Note:

- Mai Chau Trek requires full payment for the tour prior departure.

- Please send an e-mail to request your bank to accept the amount of payment for Mai Chau Trek as indicated in the attached invoice. Reason: “Full payment for the tour” and please kindly co- send us a copy of the e-mail.

- After the payment already made by bank transfer, please confirm us by phone: +84.4.6683.2177 or email us: info@maichautrek.com

- When the money above has been received at our bank account, a voucher will be sent to you via email in 2 days.

- A surcharge for bank transfer will be applied and paid by client.

Step 4: Confirmation

-       After all steps are finished, our system will notify client that the booking has already made successfully.

-       Within 24 working hours later, our staff will contact you to reconfirm your booking with all details provided. Double check and make sure that your declaration is true and accurate.

-       Finally, a travel voucher will be issued as a proof that you have book services with Mai Chau Trek when we receive your money paid for booking and then make it through for you.

Notes:

-       If you face any trouble in booking and paying, feel free to let us support you via our hotline +84.4.6683.2177 and 24/7 email: info@maichautrek.com

-       Your booking can be revised before departure date. All the amendment should be made in written form and be informed as soon as possible and the extra cost for the change will be paid by clients. Details are clearly stated in our terms and conditions section, drop us a line if your need further assistance.